International Shipping

  • Yes we certainly do ship internationally! (but please read below to familiarise yourself with your country’s import duties and fees to make sure you don’t end up having to pay more than you expected for customs to release your parcel!) 
  • Generally, all art prints are sent in art tubes via Australia Post with insurance and tracking and the cost is AU$50.00.
  • It is usually too costly to ship original artworks on their stretcher frames ready to hang. So unless otherwise arranged, all original artworks being shipped internationally will be removed from their stretcher frames and carefully rolled inside an art tube. You will need to contact your local framing store to have it re-stretched once you receive it. If you are unsure how much this will be, please contact a few of your local framers with the dimensions of your desired painting to get a quote before purchasing.
  • The time it takes to receive your order varies by country and depends to a large degree on the time your package takes to clear customs in your country. Usually though, it takes a minimum of 2-3 weeks once the item is posted. (Please remember most of our prints are made to order and this process usually takes 1 additional week).
  • The customs and import fees and duties when buying goods from overseas are different for every country. If you are unsure of what they are in your country please check them out before placing an order.
  • Customs and duties details can usually be found on a section of the government website in the country you live in.

Customs and Duties – by country

Customs and duties charged for items coming into customs are different for every country so please make sure you research them before placing an order. Othewise you may find yourself with an unexpected letter from your country’s customs department with a bill attached!

United Kingdom

  • https://www.gov.uk/goods-sent-from-abroad/overview.
  • VAT will be charged on the total cost of goods and postage cost combined.
  • At time of writing, the standard VAT rate is 20%.
  • For all parcels valued between £135 – £630 an additional 2.5% customs duty is charged.
  • If you haven’t received your item and believe it may be held by customs, you can track your parcel here: http://www.parcelforce.com
  • The above details were correct at time of writing, but please check the above government website for up to date and complete details.

United States

  • https://www.cbp.gov/trade/basic-import-export/internet-purchases
  • Packages less than $2000 in value will go through customs, have additional paperwork prepared and generally be released.
  • Packages less than $800 in value will generally be cleared without additional paperwork.
  • If duties are owed, a processing fee will also be charged.
  • The above details were correct at time of writing, but please check the above government website for up to date and complete details.

New Zealand

  • https://www.cbp.gov/trade/basic-import-export/internet-purchases
  • All packages will be charged GST (currently 15%).
  • All packages will be charged an additional import duty of 5%.
  • An additional ‘Entry Fee’ of NZ$49.24 will also be charged for all packages valued over $60.
  • Duties and GST will be charged on the total cost of goods and postage cost combined.
  • The above details were correct at time of writing, but please check the above government website for up to date and complete details.

Other countries

If your country is not listed above, and you are unsure of the customs and duties laws in your country, it’s a really good idea to understand these BEFORE you place an order. Customs and fees vary in every country so you will need to check your governments regulations.

  • try googling “receiving goods from outside of * your country name *”
  • or “Tax and customs for goods sent from abroad”
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